long..really long...days & UA idiots--PART 1
Never choose United Airline...they messed us up really bad AGAIN!! After traveling 13 hours from Hong Kong to Chicago (with about 4 hours of sleep), our connecting flight to Lexington yesterday evening was cancelled due to "some reason"-- which was "air traffic control" according to one UA employee and "bad weather" according to another. One of them had to be lying since the weather was perfect yesterday. The first employee who re-schedule our flight gave us two options: either a stand-by to Louisville that night or a confirmed seat to Lexington in the afternoon the next day. We picked the first option, but later found out from another customer service counter that we were allowed to get a confirmed seat for the next day and a stand-by for that night. By the time we wanted to get confirmed seatings to Lexington, mom, my brother, and I would have to travel on separate flights. Mom called her friend to picked us up at Louisville airport in case we could get onto the flight to Louisville yesterday night...
(okay...too sleepy....keep falling asleep and have to stop now)




